Privacy Policy

1. WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their device. Depending on the information they contain and how you use your device, they can be used to recognize the user.

 

2. WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?

• First-party cookies: These are sent to the user's terminal from a computer or domain managed by the publisher and from which the service requested by the user is provided.

• Third-party cookies: These are sent to the user's terminal from a computer or domain not managed by the publisher, but by another entity that processes the data obtained through the cookies.

• Session cookies: These are a type of cookie designed to collect and store data while the user accesses a website.

• Persistent cookies: These are a type of cookie in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie owner, which can range from a few minutes to several years.

• Analysis cookies: These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus perform statistical measurements and analysis of how users use the service offered. To do this, we analyze your browsing on our website in order to improve the products or services we offer.

• Advertising cookies: These are cookies that allow for the most efficient management possible of advertising spaces that, where applicable, the publisher has included on a website, application, or platform from which the requested service is provided, based on criteria such as the content edited or the frequency with which ads are displayed.

 

3. REVOCATION AND DELETION OF COOKIES

• You can allow, block, or delete cookies installed on your computer by configuring the options of the browser installed on your computer. If you do not allow the installation of cookies in your browser, you may not be able to access some sections of our website.

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.

• For more information, you can consult Microsoft support or your browser's Help.

• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.

• For more information, you can consult Mozilla support or your browser's Help.

• Chrome: Settings -> Show advanced options -> Privacy -> Content settings.

• For more information, you can consult Google support or your browser's Help.

• Safari: Preferences -> Security.

• For more information, you can consult Apple support or your browser's Help.

 

4.THIRD PARTY SERVICE PROVIDERS

Specifically, the third party service providers with whom we have contracted a service for which the use of cookies is necessary are:

 

5. TYPE OF COOKIES

What they are used for:

ANALYTICAL COOKIES

Google Analytics cookies are used to analyze and measure how visitors use this website. The information is used to compile reports that allow us to improve this site. These cookies collect information anonymously, including the number of visitors to the site, how they arrived, and the pages they visited while browsing our website. For more information: https://analytics.google.com

YouTube cookies are used to count the number of views of videos embedded in other websites.

https://support.google.com/youtube/answer/32050

 

TECHNICAL COOKIES

AddThis is a technology company that allows websites and their users to easily share content with others through sharing icons and social bookmarking. AddThis cookies are used to enable content sharing. AddThis is also used to collect information about how website content is shared. Cookies help uniquely identify a user (although not personally, but rather by address) so that tasks are not repeated within a specified period.http://www.addthis.com/privacy

 

PERSONALIZATION COOKIES

These cookies allow the user to specify or customize some features of the website's general options. For example, setting the language, regional settings, or browser type.

Addthis: http://www.addthis.com/privacy

Facebook: https://www.facebook.com/privacy/policies/cookies/?entry_point=cookie_policy_redirect&entry=0

Piwik: http://piwik.org

YouTube: https://support.google.com/youtube/topic/2676378?hl=es

If you would like more information about the use of cookies, you can request it from us at aco@aco.es.

This privacy policy establishes the manner in which the personal data provided by the DATA SUBJECT will be managed. This policy is expressly and fully accepted by the DATA SUBJECT from the moment they provide their personal data to the DATA CONTROLLER for use of the site or the services offered by the DATA CONTROLLER, given that such communication is always voluntary and constitutes an explicit act of acceptance of the conditions for the processing of their personal data for the purpose indicated by the DATA CONTROLLER.

For the purposes of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, the DATA CONTROLLER's data is clearly and transparently provided.

 

1. WHO WILL PROCESS YOUR DATA?

Owner: ACO PRODUCTOS POLÍMEROS, S.A.U.

Address: C/RIUDELLOTS, nº11-13, POL. IND. PUIGTIÓ, 17412 MAÇANET DE LA SELVA (GIRONA)

E-Mail: aco@aco.es ; rgpd@aco.es

Website: www.aco.es

ACO PRODUCTOS POLÍMEROS, S.A.U. is the owner of the domain name and website accessed through the address

www.aco.es

ACO Productos Polímeros, S.A.U. acts as the controller of the personal data collected in the context of its activities, including those carried out by its wholly-owned subsidiary, RECUBRIMIENTOS Y MOLDEADOS S.A.U. CIF A08700023, C/Molí de Reguant, 2, 08260 Súria (Barcelona), when the latter acts without autonomous decision-making capacity in the processing of said data.

THE DATA CONTROLLER has adopted the appropriate security measures in its facilities, systems, and processing operations. It has implemented all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided by the DATA SUBJECT, thus ensuring its integrity and confidentiality.

Failure to provide the requested personal data or failure to accept this data protection policy will make it impossible to carry out the provision of services requested by the DATA SUBJECT.

The data provided by the User will be retained as long as there is a mutual interest in maintaining the purpose of the processing and for the period during which legal liability for the services provided may arise. When no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure the pseudo-anonymization of the data or their total destruction.

 

2. WHAT PERSONAL DATA DO WE PROCESS AND HOW DID WE OBTAIN IT?

The personal data we process has been provided by the data subject by completing the contact/quote request/work with us forms on the corporate website, or through the telephone number and/or email address listed in the footer of the main home page.

• Identification data

• Transactional data

The data subject is responsible for ensuring the truthfulness and accuracy of the data provided and for communicating any changes that may occur to enable its updating.

 

3. FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?

We process your data for the following purposes:

• Provision of requested services: We process your personal data to provide the requested and contracted services. If there are registered users, this process is used to manage all interactions with them.

• Sending emails: Responding to your requests for information, quotes, and contracting services. Addressing complaints or suggestions received based on the order or reservation made.

• Sending commercial communications through any means, whether electronic (WhatsApp, email, SMS, MMS, etc.) or non-electronic (regular mail, etc.), provided that the purpose is to maintain the existing relationship between the User and the DATA CONTROLLER, as well as to perform information-gathering tasks and other activities related to the services provided.

• Personnel Selection: Evaluation and management of job applications and, where appropriate, carrying out the necessary actions for the selection and hiring of personnel, as well as, where appropriate, sending informative communications regarding the submitted application and open selection processes.

The consent given for the purposes described by checking the box accepting this privacy policy may be revoked by the user at any time.

 

4. HOW LONG DO WE PROCESS YOUR DATA?

We retain the personal data provided for the time necessary to fulfill the purposes for which it was collected, as well as for the legally required period during which liability may be imposed.

• Provision of requested services: The personal data provided will be retained as long as you do not request its deletion or cancellation and as long as it is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.

• Sending emails: Personal data will be retained for the appropriate period of time in each case, taking into account professional and legal criteria.

• ​​Sending commercial communications or publishing images: The personal data provided will be retained as long as you do not request its deletion or cancellation.

 

5. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

• Provision of requested services: part of the contractual relationship with the client.

• Sending emails: the user's consent when requesting information from us via email.

• Sending commercial communications or publishing images: the data subject's express consent by checking the box accepting our privacy policy.

 

6. TRANSFER OF THE USER'S PERSONAL DATA TO THIRD PARTIES.

The DATA CONTROLLER may transfer your data to a company within the same business group, Recubrimientos y Moldeados, SAU, with CIF: A08700023, C/ Molí de Reguant, nº2 Pol. Ind. Abadal -08260, Súria (Barcelona), for the following purposes: sending newsletters, presenting commercial offers, and sending requested quotes.

The consent given for the purposes described by checking the box accepting this privacy policy may be revoked at any time by the user.

Thus, the DATA CONTROLLER agrees that some of the personal data collected may be provided to these Data Processors when necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in the event of services being provided, these may be subcontracted, in whole or in part, to other persons or companies, who will be considered Data Processors, with whom the corresponding confidentiality agreement has been agreed upon, or who have adhered to their privacy policies, established on their respective websites. The User may refuse the transfer of their data to Data Processors by written request, using any of the means previously referenced in section 9 of this Privacy Policy.

Furthermore, when necessary, our clients' data may be transferred to certain organizations in compliance with a legal obligation: the Spanish Tax Agency, banking institutions, etc.

 

7. INTERNATIONAL DATA TRANSFERS

We may use social media as a means of communication and promotion of our services. We do not use data for unauthorized purposes. We are not responsible for the content, comments, opinions, or information, whether our own or that of third parties, that users publish on our Facebook and Instagram accounts. Social media networks have their own privacy policies; we recommend that you review them carefully before using them. You can find more information at the following addresses:

https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

https://www.instagram.com/terms/accept/?hl=es

 

8. MINORS

Minors must refrain from providing any data through our corporate website. In any case, the DATA CONTROLLER is not responsible for the truthfulness and accuracy of the data entered by the User and therefore cannot verify their age.

 

9. EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR DELETION, OBJECTION, LIMITATION OF PROCESSING, AND PORTABILITY.

We inform you that the rights of access, rectification, deletion, limitation of processing, or opposition to processing, as well as the right to data portability, may be exercised before the DATA CONTROLLER by any legally binding means, accompanied by a copy of an official identification document, by writing to: RECUBRIMIENTOS Y MOLDEADOS S.A. with a postal address at Zona Ind. Abadal, C. Molí de Reguant, 2, 08260 Súria (Barcelona), or by sending an email to: rgpd@aco.es, indicating DATA PROTECTION RIGHTS in the subject line and attaching a photocopy of your ID. If you consider that the processing does not comply with current regulations, you may file a complaint with the supervisory authority atagpd.es.

The request must include the full name of the DATA SUBJECT, a copy of their National Identity Document (DNI/NIF) and, where permitted, that of their representative, as well as a document proving the representation, the request specifying the address for notifications, the date and signature of the applicant, and supporting documents for the request. If the request does not meet the specified requirements, it will be required to correct it. Regarding the right of access, it will only be denied when the request is made by a person other than the data subject. No compensation will be required for the exercise of these rights.

If consent has been given for a specific purpose, the right to withdraw said consent may be exercised at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal. The DATA SUBJECT is informed of their right to file a complaint with the Spanish Data Protection Agency (AEPD) and/or request its protection, particularly if they consider that they have not received satisfaction from the DATA CONTROLLER in the exercise of their rights. This right is available through the website ( (www.agpd.es ) or by writing to the DATA CONTROLLER's postal address (C/Jorge Juan, 6, 28001 Madrid).

The DATA SUBJECT declares that they have been informed of the conditions regarding Personal Data Protection under the terms established in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data. They hereby consent to the processing of their personal data for the purposes described above, in the manner and for the purposes indicated in this Privacy Policy. THE DATA CONTROLLER reserves the right to modify its data protection policy at its discretion, or due to changes in legislation, case law, or business practice.

If THE DATA CONTROLLER makes any changes, the new text will be published on this website, where the DATA SUBJECT may be informed of the current data protection policy.

10. PRIVATE WEB AREA

To access the private area on the Website, customers will be provided with a username and password. You agree to keep your username and password secure and to use them confidentially. You are responsible for any fraudulent activities carried out under your username and password. It is your responsibility to immediately inform THE ENTITY of any possible unauthorized use of your username and password, or of any loss or misplacement.